- Full service maintenance agreement – This agreement includes preventative maintenance visits and no-cost repairs to your equipment. Preventative maintenance determines any issues the equipment may have, enabling servicing before the equipment breaks down. Repairs to the equipment are made on-site by our factory and in-house trained technicians, with no labor or parts charges for the repairs. Service is available 24/7 and technicians will be dispatched quickly to handle any problems. This maintenance agreement offers the highest level of security and peace of mind for the effective operation of your power supply systems.
- Standard maintenance agreement - Our standard agreement provides comprehensive on-site repairs at a substantial discount. It includes preventative maintenance visits, which will minimize repair costs. All maintenance visits and repairs are made on-site by our qualified technicians. Our service department is available 24/7 to repair your equipment.
- Depot repair - This option is most cost-effective for smaller UPS systems, which can be shipped to our repair depot. Our repair workshop is fully-equipped and staffed with factory and in-house trained technicians.
Our repair technicians and help desk are available 24/7 to assist you. We have a nationwide network of field service engineers and technicians who will respond promptly to your service call. We offer guaranteed response times so that you know when the technician will be on-site to make the repair. Our help desk is always available to answer any technical questions for contracted customers.
Static Power maintains an extensive inventory of spare parts, batteries and complete systems valued over $2.5 million in our 20,000 sq. ft. warehouse. This inventory is stocked to handle on-site and depot repairs, so that the part you need will be available.
Static Power is under exclusive contracts with large manufacturers to provide support and repair services to their customers. You can be sure that the repairs and service you receive from Static Power will keep your power protection equipment in prime condition.